---
title: Privacy Policy | Illumination Windows
description: How Illumination Windows collects, uses and protects your information when you visit our website or request a quote, and the choices you have.
---

[![](https://www.illuminationwindows.com/hs-fs/hubfs/Job%20Photos/iw-logo-mark.png?width=40&height=40&name=iw-logo-mark.png) Illumination Windows](https://www.illuminationwindows.com/?hsLang=en)

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Your Information

# Privacy Policy

---

What we collect when you use our website or ask for a quote, how we use it, and the choices you have.

Effective date: October 19, 2026

Illumination Windows ("we," "us") is a window replacement company based in River Forest, Illinois. This policy explains how we handle information collected through www.illuminationwindows.com (the "site") and when you contact us. If you have a question about it, call [(773) 964-4260](tel:+17739644260) or email [Greg.Saiki@illuminationwindows.com](mailto:Greg.Saiki@illuminationwindows.com).

**The short version:** we collect the contact details you give us so we can answer your request and give you a quote. We don't sell your information, and we don't share your mobile number with anyone for their marketing.

## Information we collect

### Information you give us

When you fill out a form on the site, call, text or email us, you may give us:

- Your name, phone number and email address
- Your city or town, or your address if we schedule a visit
- Details about your project, such as the number and type of windows
- Anything else you choose to include in a message

### Information collected automatically

Like most websites, when you visit our site some information is collected automatically by the tools that run it. This can include your IP address, browser and device type, the pages you view, the site that referred you, and the date and time of your visit. This is collected through cookies and similar technology, mainly by HubSpot, the platform that hosts our site, which we use to understand how visitors use the site.

## How we use your information

- To respond to your request, schedule a consultation and prepare your quote
- To provide, install and service the products you buy from us
- To contact you about your project by phone, email or text message
- With your consent, to send you information about our products, services and offers
- To improve our website and understand which pages are useful
- To keep records required for our business and to comply with the law

## Phone calls and text messages

When you submit a form on our site and agree to be contacted, you agree that we may contact you by phone, email and text message (SMS) at the number and address you provide, for the purpose of giving you information about our products and services. Consent is not a condition of purchase: you can always call us directly instead.

- Message frequency varies. Message and data rates may apply.
- You can stop text messages at any time by replying **STOP**. Reply **HELP** for help, or call us at [(773) 964-4260](tel:+17739644260).
- **We do not sell, rent or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes.**

## How we share information

We don't sell your personal information. We share it only:

- **With service providers** who help us run our business, such as our website host (HubSpot), the service that delivers our website form submissions to our email, and our email and phone providers. They may use your information only to provide their services to us.
- **With manufacturers and suppliers** when needed to order, deliver or register the warranty for your products.
- **When required by law**, or to protect our rights, our customers or others.
- **If our business is sold or reorganized**, as part of that transaction.

## Cookies and your choices

You can set your browser to block or delete cookies. The site will still work, though some features may not. You can also opt out of our marketing emails at any time with the unsubscribe link or by contacting us, and opt out of texts by replying STOP.

Our site loads fonts from Google Fonts and, on our Service Area page, map images from OpenStreetMap. Those services receive your IP address when your browser loads them.

## How long we keep information

We keep your information for as long as we need it to respond to you, complete and support your project (including warranty service), and meet our legal, tax and record-keeping obligations. After that, we delete it or keep it in a form that no longer identifies you.

## How we protect information

We use reasonable safeguards to protect your information, and our site uses a secure (HTTPS) connection. No method of sending or storing information online is completely secure, so we can't guarantee absolute security.

## Your requests

You can ask us to tell you what personal information we have about you, correct it, or delete it, subject to any records we're required to keep. Contact us using the details below and we'll respond within a reasonable time.

## Children

Our site and services are meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we'll delete it.

## Links to other websites

Our site and articles link to other websites, such as manufacturers and sources we cite. We aren't responsible for their privacy practices, so please review their policies.

## Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top of this page.

## Contact us

Illumination Windows  
 River Forest, IL 60305  
 Phone: [(773) 964-4260](tel:+17739644260)  
 Email: [Greg.Saiki@illuminationwindows.com](mailto:Greg.Saiki@illuminationwindows.com)

![Illumination Windows](https://www.illuminationwindows.com/hubfs/raw_assets/public/illumination-windows/images/logo-mark-footer.png)

Premium window replacement for Chicago-area homeowners. Licensed, bonded, and insured.

[(773) 964-4260](tel:+17739644260)[Greg.Saiki@illuminationwindows.com](mailto:Greg.Saiki@illuminationwindows.com)River Forest, IL · Mon–Fri 8am–6pm

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- [About Us](https://www.illuminationwindows.com/about?hsLang=en)
- [Our Process](https://www.illuminationwindows.com/our-process?hsLang=en)
- [Journal](https://www.illuminationwindows.com/journal?hsLang=en)
- [Reviews](https://www.illuminationwindows.com/reviews?hsLang=en)
- [Service Area](https://www.illuminationwindows.com/service-area?hsLang=en)

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© 2025 Illumination Windows LLC · River Forest, IL[Privacy Policy](https://www.illuminationwindows.com/privacy?hsLang=en)

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